Shipping policy

Processing Time
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• Expedited Shipping (Domestic U.S.): 2–4 business days

Shipping Rates
Shipping fees are calculated at checkout and depend on your location, selected shipping method, and order size/weight.

Order Tracking
Once your order has been shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Delays & Exceptions
While we strive to ensure timely delivery, unexpected delays may occur due to carrier issues, customs, weather, or high seasonal demand. Cloudy Library is not responsible for such delays once the package is in transit.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at [your support email] within 7 days of delivery date (or expected delivery date). We will work with the carrier to resolve the issue as quickly as possible.